FAQ

Madyis is a platform for beauty and wellness professionals. It includes a CRM dashboard, white-label client app, staff app, and web booking portal.

Madyis is designed for beauty salons, hair salons, nail bars, barber shops, spas, wellness centers, and aesthetic clinics.

You can request a free demo. Our team will explain how the platform works and answer all your questions.

Yes, Madyis is available in 7 languages: French, English, Spanish, German, Italian, Portuguese and Russian. It is a real advantage for salons in tourist areas or with an international clientele: everyone uses the platform in a language they understand.

From your Dashboard, you have a tab directly connected to support. Our team responds quickly to all your questions.

This is a legitimate concern, but it's based on an illusion. The reality of major platforms is brutal: less than 5% of salons capture over 95% of clients. The rest pay to appear in a directory where they're drowned among hundreds of competitors, often forced to lower prices to be visible. This 'visibility' costs you dearly without guaranteeing anything. Madyis reverses this logic: we position you in local SEO, meaning your salon appears before these platforms when a client searches for services in your area. You own your client data, communicate directly with them via your own branded app, and build loyal clientele that belongs to you. It's real, targeted, and lasting visibility, not a paid illusion.

Absolutely not! Every euro you earn stays yours. You connect your own Stripe account, and payments go directly to your bank account. We take no commission on your services, product sales, or tips. Unlike platforms that take 20-35% of your revenue, Madyis charges a fixed, transparent subscription. Your success doesn't earn us more, and that's exactly what we want: for you to keep 100% of what you earn.

Madyis starts at €49/month with 1 collaborator included. You can add the white-label client app (+€49/month) and extra collaborators (+€8/month each). No hidden fees, you only pay for what you use.

No, all tools are included in the subscription: dashboard, apps, priority support. Only a one-time setup fee of €149 applies at registration.

Yes, at any time. No commitment is required: you are free to cancel whenever you want, without notice or additional fees.

Yes, the annual subscription saves you 20%, which is 2 months free. It's a choice, not an obligation.

No, Stripe is not mandatory. Madyis is first and foremost a complete management software: calendar, CRM, client records, statistics, team management… You can manage everything without Stripe. If you already have a card terminal (POS), you keep it and simply use Madyis as a register: each time you process a card payment, you record it in Madyis. Stripe is a convenient option for those who want to collect deposits during online bookings, the amount goes directly to your bank account. But the choice is yours.

Yes! Your Madyis subscription is a 100% tax-deductible business expense. This applies to most business structures (LLC, Ltd, sole proprietors, etc.). VAT is also recoverable. In short, your management software costs even less than the listed price. Self-employed under flat-rate schemes: consult your accountant.

Yes, you can import your client CSV file in seconds. Compatible with Planity, Treatwell, Kiute, and other platforms.

Madyis automatically sends email and push notification reminders to your clients before their appointments. Push notifications are much more powerful than SMS and emails because they appear directly on your clients' phone screens.

Yes, the dashboard displays your statistics in real-time: revenue, fill rate, popular services.

Yes, you can create and customize all your services, prices, durations, and categories according to your needs.

Yes, the app is 100% customized to your image: your name, your logo, your colors. No mention of Madyis appears.

Your custom app is available on the App Store (iOS) and Google Play (Android).

Yes, online payment is integrated via Stripe. Your clients can pay for services or make deposits.

The app requires an internet connection for booking, but some information is accessible offline.

Madyis has no limit on the number of collaborators. Add as many members as needed.

Yes, each collaborator has their own credentials and only accesses their personal schedule.

Collaborators request leave via the Staff app. Managers approve or reject with one click from the dashboard.

Yes, you can create and assign tasks to each member with real-time progress tracking.

Yes, all data is encrypted and hosted on secure GDPR-compliant servers.

Yes, Madyis is fully compliant with the General Data Protection Regulation (GDPR).

Yes, you can export all your data at any time in CSV or PDF format.

Payments are processed by Stripe, the world leader in online payments, ensuring maximum security.

Yes, Madyis is fully compliant with the requirements of Article 286, I, 3° bis of the French General Tax Code. Our software guarantees the inalterability, security, preservation, and archiving of payment data. In accordance with Article 125 of the 2026 Finance Law (Law No. 2026-103 of February 19, 2026), Madyis provides each client with a compliance attestation as the software publisher. This attestation holds the same legal value as certification by an accredited body (NF525). You are therefore in full compliance with the law, with no additional steps required on your part.

With Madyis, pricing is simple: €49/month with 1 collaborator included, no commitment and no commission. You can add the white-label client app (+€49/month) and extra collaborators (+€8/month each). Only a one-time setup fee of €149 applies at registration.

No, 0% commission. Madyis charges a fixed price of €49/month, regardless of the number of bookings. Every euro you collect goes directly to your bank account, unlike platforms that take a share of your revenue on every appointment booked online.

Yes. You export your client file in CSV format from your old software, then import it into Madyis in seconds. Onboarding assistance is included: our team helps you import your data and set up your dashboard. You keep your entire client history.

Yes. Your data is encrypted and hosted in Europe on GDPR-compliant servers. It belongs exclusively to you: Madyis never sells or shares it. You can export it at any time in CSV or PDF format and take it with you if you switch solutions.

Support is included in your subscription and available 7 days a week. You can reach us by chat directly from your dashboard, by email or by phone. Our team responds quickly, whether you have a technical question or need day-to-day usage advice.